Privacy Policy

Last Updated: 16 February 2026

1. Introduction

Qeruvix ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website or use our energy efficiency certification services.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

• Contact us through our website forms
• Request energy efficiency assessments
• Communicate with us via email or phone
• Schedule property evaluations

This information may include your name, email address, phone number, property address, and details about your property and assessment needs.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information including:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website addresses
• Device and operating system information

3. How We Use Your Information

We use collected information to:

• Provide energy efficiency certification services
• Respond to your inquiries and requests
• Schedule and conduct property assessments
• Prepare and deliver certificates and reports
• Communicate about our services
• Improve our website and services
• Comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on:

• Contract performance: Processing necessary to provide services you have requested
• Legitimate interests: Operating our business and improving our services
• Legal obligations: Complying with applicable laws and regulations
• Consent: Where you have provided explicit consent for specific processing activities

5. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

• Regional authorities for certificate registration as required by law
• Service providers who assist in delivering our services
• Legal authorities when required by law or to protect our rights

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Energy efficiency certificates and related documentation are retained for ten years in accordance with Spanish regulations.

7. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at info@qeruvix.com.

8. Cookies

Our website uses cookies to improve user experience and analyze website traffic. You can control cookie preferences through your browser settings. For detailed information, see our Cookie Policy.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

10. International Data Transfers

Your information is processed and stored within the European Union. If data is transferred outside the EU, we ensure appropriate safeguards are in place.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Information

For questions about this privacy policy or our data practices, contact us:

Qeruvix
C. de Edgar Neville, 37
Tetuán, 28020 Madrid
Spain
Email: info@qeruvix.com
Phone: +34 914 046 644